Terms and Conditions

Texas Workforce Commission Certification: This school has a Certificate of Approval from the Texas Workforce Commission (TWC). The TWC-assigned school
number is: S5118. The school’s programs are approved by TWC, as well and by the National Association of Alcoholism and Drug Abuse Counselors (NAADAC). Students must address their concerns about this school or any of its educational programs by following the grievance process outlined in the school’s catalog.
Schools are responsible for ensuring and documenting that all students have received a copy of the school’s grievance procedures and for describing these
procedures in the school’s published catalog. If, as a student, you were not provided with this information, please inform school management. Students dissatisfied with this school’s response to their complaint or who are not able to file a complaint with the school, can file a formal complaint with TWC, as well as with other relevant agencies or accreditors, if applicable. In accordance with the Texas Workforce Commission, Texas Administrative Code, Title 40, Part 20, Chapter 807, Subchapter P, Rule §807.301, the procedure for filing a student complaint is as follows:

If at any time a student is dissatisfied, the student should discuss the issue with his/her Instructor.

If the student feels the issue is not or cannot be resolved by the Instructor, he/she should contact the school Director to schedule an in-person meeting to resolve the issue.


The school Director may be reached at: Institute for Chemical Dependency Studies Attn: Earl M. Swindle, Director, 1235 North Loop West, Ste. 701 Houston, TX 77008 Phone: 866-523-2669 Email: eswindle@cdstudies.com If the Director cannot resolve the issue, or if the student does not wish to follow the school’s process, a student may submit a complaint with TWC’s Career Schools and Colleges department or with the school’s accrediting body. Information on filing a complaint with TWC can be found on TWC’s website at: www.texasworkforce.org/careerschoolstudents.

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